38
WavePhone
™
• Three Way Calling – Bridge together two lines in addition to your own so that three separate
individuals can speak on a single call.
1. While on a call with one of the individuals you wish to conference with, press the receiver
button for one second. You will get a dial tone and the other caller will be put on hold.
2. Dial the number of the third party. When you get an answer, press the receiver button
briefly again and all three parties will be connected. If the third party does not answer
the phone, press the receiver button two times to cancel. You will still be connected to
the first call.
3. When either of the people you called hangs up, you remain connected to the other person.
When you hang up, everyone is disconnected.
Note: Some phones have a “flash” or “link” button. Use this instead of the receiver button to change
lines. While using three-way calling, call waiting is unavailable.
Troubleshooting Tips
Power-cycling a Telephony Modem will often resolve most phone issues. If your Telephony Modem has
a battery backup, please remove it before attempting a power cycle.
1. Unplug the power from the MTA for one full minute.
2. Plug the power back into the MTA and wait for all the lights to become solid.
3. Pick up your hand set and check for dial-tone
Note: It can take up to 5 minutes for phone service to restore after a power cycle.
• If the Online light is blinking on your modem, press the standby button to take your MTA out of
standby mode.
• If the Downstream (DS) or Upstream (US) lights are blinking, see the internet troubleshooting steps
located on page 30.
• Unplug the phone line from Line 1 in the back of the MTA and set aside. Plug a non-cordless phone
directly into the MTA and test for dial-tone. If there is a dial-tone, plug each of your phones in one at
a time to try and find the piece of equipment causing the problem.
• Some equipment such as fax machines, certain cordless phones and caller ID units were designed
before digital phone service was available. Please check with the manufacturer to determine if your
equipment can be used with a digital phone line.
• Voice Mail can interfere with a fax machine by taking the calls and/or confusing a fax machine into
thinking there is no dial tone. Plug a phone directly into the line and listen for a staggered dial tone.
If a staggered dial tone exists you must first check the voice mail on that line and then call Customer
Service to have the voice mail feature removed.
Call Data Records
If you are having technical difficulties with an existing feature of your WavePhone
™
service, it is very helpful to have a call data record ready before calling technical support.
Simply write down the date, time and phone number or feature you are attempting to
dial as an example to give to our technical support representative. This information will
allow us to investigate the error more quickly.
(32 Seiten)
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Kommentare zu diesen Handbüchern