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High Speed Internet
Wave Email
While you can use any email provider you choose with Wave High Speed Internet, up to ten wavecable.
com email addresses are included with your service. Each email address can store up to 50 MB of
messages on Wave’s mail server. You can create an email address by going to wavebroadband.com/
iam. Alternately, you can call our technical support department, and our staff can create one or more
email addresses for you, and help you configure your computer.
Once your email address is created, you can configure email client software on your computer to
access it, such as Windows Mail, Outlook Express or Mac Mail. Any email software you use will need the
following information to send and receive email for your wavecable.com address:
Display Name: Your full name as you want it to appear in emails
Incoming Mail Server: mail.wavecable.com
Outgoing Mail Server: mail.wavecable.com
Account Name: The first part of your address, eg. johndoe
Password: The password you used when creating the address
For complete instructions on how to set up the most common email client programs, visit
www.wavebroadband.com, click on the “Support” menu and select “Email Setup”.
Using Another Email Provider
If you wish to use another email service rather than the email that comes free with your
Wave internet, you will need to use the account settings for incoming mail from that
provider. However, you will need to use mail.wavecable.com as your outgoing mail
server – all other settings should be provided by your email service provider.
Webmail
Any time you are away from home and wish to check for new mail, or if you have not set up an email
client program on your computer, you also have the option of accessing your email through our Webmail
program. Webmail is available by going to wavebroadband.com, selecting “Webmail”. Alternately, you
can access Webmail directly at http://webmail.wavecable.com/
When you login, your Login Name is the first part of your email address, eg. if your email address is
[email protected]om
, your Login Name is johndoe. If you are connecting from a computer using some form of security, you may need to select one or both of the check-mark boxes below the Login
Name and Password.
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