20
Digital Cable Troubleshooting
If you subscribe to Digital Cable you can connect any number of television sets in your home for service,
but you will need an additional DCT or CableCard to receive digital channels for each television you
connect. You do not need extra equipment to receive Basic Cable on additional television sets.
• If you have a DVD recorder or a VCR, be sure to connect it between the DCT and the TV. Make sure to
tune your TV, DVD recorder or VCR to channel 3 or 4 and use the digital remote to watch cable.
• If you have a TV with multiple inputs for coaxial, S-Video and RCA cables, make sure your TV is set to
the correct input.
• Your cable remote should be programmed to control your television, as well. If it is not, refer to the
instructions on page 5 of this manual to program it. Once it is programmed successfully, control your
TV volume using the cable remote.
• If you have picture but no sound, check to see if the DCT volume has been reset, or if the TV is muted. If
you have no sound and are using a stereo tuner, check the cable connections and settings for the tuner.
• If you are not receiving all of your channels, or if the on-screen guide is showing “One Moment
Please” for more than a few minutes, power-cycle the DCT by unplugging the power for one minute.
Your programming package should reload within a few minutes, but the on-screen guide and menu,
or the PPV and TV On Demand programming, can each take up to one hour to reload.
• If the DCT indicates it is downloading programming with “DL” displayed on the front panel, this
process may take up to 30 minutes. If you power-cycle the DCT during this time, the download will
start over. If the display shows “DL” for more than 30 minutes, you should call our technical support
department. If the DCT shows another error code on the front panel, please call our technical
support department.
• If you have a TV with a CableCard and you lose some of the programming, unplug the CableCard
and power-cycle the TV by unplugging the power for one minute. Securely plug the CableCard back
into the TV and then restore power to the set.
Digital Cable FAQs
Q: What’s the difference between Wave’s digital cable and satellite?
A: For starters, you won’t lose signal like you can with a dish in wind and rain. With Wave’s digital
service you get local programming that’s not available on a dish. In most cases, you automatically
get TV On Demand – a technology ONLY available on cable. You don’t have to worry about buying
a receiver or installing an ugly satellite dish on your roof. And there are no hidden up-front costs or
service contracts. Plus, most in-home service is FREE!
Q: How many television sets can I connect to Wave’s digital cable?
A: If you subscribe to Wave’s digital cable you can connect any number of television sets in your home
to the service, but you will need an additional digital cable receiver to receive the digital channels
for each television you connect. You do not need additional equipment to receive Basic Cable on
additional outlets.
Q: Do I have to pay extra for access to TV On Demand programming?
A: No, if you order digital cable, you receive access to TV On Demand programming if it’s available in
your area. TV On Demand includes three types of programming: Pay-Per-View movies and events, Free
TV On Demand and Premium On Demand which automatically comes with your premium channel
subscription such as Starz!, HBO, and Showtime/TMC.
Troubleshooting
(32 Seiten)
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Kommentare zu diesen Handbüchern